← All apps Pickup Scheduler
Shopping
Let customers book a time to collect their order in store. Customers pick a pickup slot from your opening hours (slot length, capacity per slot, lead time and booking window are yours to set), get a pickup code, can reschedule or cancel and tap I'm here when they arrive. Staff work a live pickup queue by day: assign orders, tick items as gathered, mark them ready and hand over with the customer's code or an ID check, with overdue and waiting badges and no-shows after a grace period. Staff can also book walk-in or phone orders. Managers set hours, closed days and capacity changes, give members Staff or Manager roles, and see pickups, no-show rate, wait times, ready-on-time rate, per-staff results, busiest slots and a CSV export. Updates every 15 seconds for everyone in your Space.
Open Pickup Scheduler (pickup.apps.vtc.com)
About Pickup Scheduler
Pickup Scheduler is a shopping app on VTC. Let customers book a time to collect their order in store. Customers pick a pickup slot from your opening hours (slot length, capacity per slot, lead time and booking window are yours to set), get a pickup code, can reschedule or cancel and tap I'm here when they arrive. Staff work a live pickup queue by day: assign orders, tick items as gathered, mark them ready and hand over with the customer's code or an ID check, with overdue and waiting badges and no-shows after a grace period. Staff can also book walk-in or phone orders. Managers set hours, closed days and capacity changes, give members Staff or Manager roles, and see pickups, no-show rate, wait times, ready-on-time rate, per-staff results, busiest slots and a CSV export. Updates every 15 seconds for everyone in your Space. It runs in your web browser and is free to use, and suits buyers, sellers and shop owners.
Who it's for: Buyers, sellers and shop owners
Features
- Let customers book a time to collect their order in store
- Overdue and waiting badges and no-shows after a grace period
- Staff can also book walk-in or phone orders
- Managers set hours, closed days and capacity changes, give members Staff or Manager roles
- Free to use in your browser
Frequently asked questions
What is Pickup Scheduler on VTC?
Pickup Scheduler is a shopping app on VTC. Let customers book a time to collect their order in store. Customers pick a pickup slot from your opening hours (slot length, capacity per slot, lead time and booking window are yours to set), get a pickup code, can reschedule or cancel and tap I'm here when they arrive.
Is Pickup Scheduler free to use?
Yes. The VTC app catalog lists Pickup Scheduler at no cost, and it runs in your web browser with nothing to install.
Who is Pickup Scheduler for and how do I start?
It is aimed at buyers, sellers and shop owners. To start, open https://pickup.apps.vtc.com in your browser.