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Renewal Tracker

Work

Stay ahead of every customer renewal. Track contracts with renewal dates, notice deadlines and 30/60/90-day windows, score account health from usage, open tickets and NPS, and run renewal tasks through Owner, Reviewer and Approver hand-offs. The Risk radar ranks open contracts by risk with plain reasons (low usage, open tickets, falling NPS or usage, notice passed), shows a heat map by owner and renewal window, and gives each rep a list of their at-risk accounts. Health history shows trends over time, and reps can log calls, emails, meetings and playbooks with follow-up tasks. In-app alerts flag tasks waiting for you, health warnings and high-risk accounts with no recent outreach; see reports by owner and month and export contracts, tasks and the radar to CSV. Health weights, windows and team lists are set by space admins.

Open Renewal Tracker (renewals.apps.vtc.com)

About Renewal Tracker

Renewal Tracker is a team work app on VTC. Stay ahead of every customer renewal. Track contracts with renewal dates, notice deadlines and 30/60/90-day windows, score account health from usage, open tickets and NPS, and run renewal tasks through Owner, Reviewer and Approver hand-offs. The Risk radar ranks open contracts by risk with plain reasons (low usage, open tickets, falling NPS or usage, notice passed), shows a heat map by owner and renewal window, and gives each rep a list of their at-risk accounts. Health history shows trends over time, and reps can log calls, emails, meetings and playbooks with follow-up tasks. In-app alerts flag tasks waiting for you, health warnings and high-risk accounts with no recent outreach; see reports by owner and month and export contracts, tasks and the radar to CSV. Health weights, windows and team lists are set by space admins. It runs in your web browser and is free to use, and suits teams and organisations managing day-to-day work.

Who it's for: Teams and organisations managing day-to-day work

Features

Frequently asked questions

What is Renewal Tracker on VTC?

Renewal Tracker is a team work app on VTC. Stay ahead of every customer renewal. Track contracts with renewal dates, notice deadlines and 30/60/90-day windows, score account health from usage, open tickets and NPS, and run renewal tasks through Owner, Reviewer and Approver hand-offs.

Is Renewal Tracker free to use?

Yes. The VTC app catalog lists Renewal Tracker at no cost, and it runs in your web browser with nothing to install.

Who is Renewal Tracker for and how do I start?

It is aimed at teams and organisations managing day-to-day work. To start, open https://renewals.apps.vtc.com in your browser.