Business
The Support app brings every help channel into one place. Live agents handle real-time conversations, AI Assist answers common questions using your group’s own documents, and structured tickets keep long-running issues organized. Chat threads, attachments, and status updates make it easy for teams to respond quickly and for users to track progress. Ideal for internal help desks or full customer support operations. Part of the CRM Suite.
Support is a business app on VTC. The Support app brings every help channel into one place. Live agents handle real-time conversations, AI Assist answers common questions using your group’s own documents, and structured tickets keep long-running issues organized. Chat threads, attachments, and status updates make it easy for teams to respond quickly and for users to track progress. Ideal for internal help desks or full customer support operations. Part of the CRM Suite. It runs in your web browser and is free to use, and suits businesses, teams and VTC Space admins.
Who it's for: Businesses, teams and VTC Space admins
Support is a business app on VTC. The Support app brings every help channel into one place. Live agents handle real-time conversations, AI Assist answers common questions using your group’s own documents, and structured tickets keep long-running issues organized.
Yes. The VTC app catalog lists Support at no cost, and it runs in your web browser with nothing to install.
It is aimed at businesses, teams and VTC Space admins. To start, open https://support.apps.vtc.com in your browser.