← All apps Warranty Claims
Work
Handle product warranty claims in your Space from filing to close. Customers file a claim with the product, serial number, purchase date, proof of purchase and photos, and see straight away whether it is still in warranty. Staff review claims, ask for more information, approve a repair, replacement or refund (or reject with a reason), assign a technician and track due dates and overdue claims. Technicians see their repairs and mark them done. Every step is kept in a timeline, with parts and labour costs per claim and reports on volumes, turnaround and warranty cost. Set up your product catalogue with warranty periods in Settings.
Open Warranty Claims (warranty.apps.vtc.com)
About Warranty Claims
Warranty Claims is a team work app on VTC. Handle product warranty claims in your Space from filing to close. Customers file a claim with the product, serial number, purchase date, proof of purchase and photos, and see straight away whether it is still in warranty. Staff review claims, ask for more information, approve a repair, replacement or refund (or reject with a reason), assign a technician and track due dates and overdue claims. Technicians see their repairs and mark them done. Every step is kept in a timeline, with parts and labour costs per claim and reports on volumes, turnaround and warranty cost. Set up your product catalogue with warranty periods in Settings. It runs in your web browser and is free to use, and suits teams and organisations managing day-to-day work.
Who it's for: Teams and organisations managing day-to-day work
Features
- Handle product warranty claims in your Space from filing to close
- Customers file a claim with the product, serial number, purchase date, proof of purchase and photos
- See straight away whether it is still in warranty
- Technicians see their repairs and mark them done
- Free to use in your browser
Frequently asked questions
What is Warranty Claims on VTC?
Warranty Claims is a team work app on VTC. Handle product warranty claims in your Space from filing to close. Customers file a claim with the product, serial number, purchase date, proof of purchase and photos, and see straight away whether it is still in warranty.
Is Warranty Claims free to use?
Yes. The VTC app catalog lists Warranty Claims at no cost, and it runs in your web browser with nothing to install.
Who is Warranty Claims for and how do I start?
It is aimed at teams and organisations managing day-to-day work. To start, open https://warranty.apps.vtc.com in your browser.